Contract Dispute Resolution Strategies for Professionals | 5-Day Workshop
In today’s complex and competitive business environment, contract disputes can delay projects, increase costs, and damage long-term commercial relationships. Join this intensive 5-Day Contract Disputes and Resolution Training Course to build the practical capability required to manage disputes effectively and protect organisational value. Therefore, the programme focuses on contract dispute resolution, risk mitigation, and dispute-avoidance strategies that support sound commercial decision-making.
This course provides practical coverage of key dispute resolution methods, including negotiation, mediation, arbitration, and litigation. Participants strengthen negotiation skills through interest-based bargaining, stakeholder analysis, and conflict management. The programme also explores mediation models, mediator selection, confidentiality, and settlement drafting. As a result, participants gain the confidence to resolve disputes efficiently, reduce escalation, and protect long-term commercial relationships.
In addition, the course provides structured guidance on arbitration and litigation. Participants learn how to assess arbitration clauses, select appropriate institutions, prepare cases, manage evidence, and enforce awards. Meanwhile, the litigation component explains jurisdiction, procedural strategy, discovery, cost control, and decision-making when court action becomes unavoidable. Consequently, the emphasis remains on selecting the most effective dispute resolution strategy based on cost, time, risk, and commercial impact.
A defining strength of this programme is its focus on contract drafting for dispute prevention. Participants learn how to design robust dispute resolution clauses, allocate risk clearly, establish escalation mechanisms, and integrate alternative dispute resolution options. Moreover, the course explores hybrid and multi-tier dispute resolution models used in complex commercial and international contracts, supported by real-world case studies from commercial, construction, and cross-border disputes.
Shasat delivers this programme in both public and in-house formats, tailored to organisational needs and industry context. Furthermore, the learning experience includes interactive workshops, mock negotiations, mediation role-plays, arbitration simulations, and litigation strategy exercises. By the end of the programme, participants gain practical tools to reduce disputes, control legal costs, and resolve conflicts with confidence, while earning a recognised certificate with certified CPD hours.
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Key Learning Features
- Learn negotiation strategies and conflict resolution techniques.
- Gain hands-on skills in mediation and enforceable settlement drafting.
- Master arbitration procedures from preparation to enforcement.
- Understand litigation fundamentals and effective courtroom strategy.
- Draft robust contracts with strong dispute resolution clauses.
- Explore multi-tier models: negotiation → mediation → arbitration.
- Apply knowledge through case studies, workshops, and role-plays.
- Focus on risk management to avoid disputes and reduce costs.
- Receive a certificate with certified CPD hours.
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For More Information
For details about the 5-Day Contract Disputes and Resolution Methods course, please contact our customer service team. We can help with enrollment, schedule, fees, or certified CPD hours. Our team is here to give you quick support and guide you through the registration process.
Instructor Bio
The course instructor will be one of our highly experienced faculty members.
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Our Faculty: Expertise That Drives Success
Shasat is proud to work with over 30 world-renowned faculty members, each a recognised expert in their field. Our instructors bring extensive hands-on implementation experience, delivering high-impact technical and professional development programmes across global markets.
This Contract Disputes and Resolution Methods Training Programme is led by one of Shasat’s senior dispute resolution and commercial contracts experts, with extensive experience in negotiation, mediation, arbitration, and litigation across complex commercial and international environments. The instructor brings strong real-world insight into managing high-value contract disputes, drafting effective dispute resolution clauses, assessing legal and commercial risk, and selecting appropriate resolution strategies based on cost, time, and business impact. The programme focuses on practical dispute management frameworks, contract drafting techniques, and applied case studies that legal professionals, commercial managers, and decision-makers can use immediately to resolve disputes efficiently, reduce exposure, and protect long-term business relationships.
Our faculty combine real-world expertise with academic rigour, ensuring every session is interactive, relevant, and outcomes-driven. Participants gain practical tools, case-based insights, and structured frameworks that can be applied immediately to improve project delivery performance and organisational capability.
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Our Partners
Our Partners in Learning
Course Description
Day 1 – Understanding Contract Disputes & Negotiation
Session 1: Introduction to Contract Disputes
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Common causes and triggers of contract disputes
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Commercial, legal, and reputational consequences of disputes
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The true cost of poor dispute management
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Overview of dispute resolution frameworks and escalation paths
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Case Study: Apple vs. Samsung — lessons from prolonged litigation and negotiation breakdowns
Session 2: Negotiation Skills for Dispute Resolution
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Interest-based vs. positional bargaining
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BATNA, ZOPA, and leverage assessment
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Stakeholder mapping and power dynamics
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Building trust and managing conflict under pressure
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Role-play: Mock contract negotiation
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Case Study: Disney vs. Scarlett Johansson (2021) — contract renegotiation, streaming rights, and profit-sharing
Day 2 – Mediation Practice
Session 3: Mediation in Practice
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Principles and stages of mediation
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Roles of mediators and parties
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Facilitative vs. evaluative mediation models
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Confidentiality, privilege, and enforceability
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Drafting effective settlement agreements
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Case Study: UK NHS pay disputes — mediation vs. industrial action
Session 4: Mediation Case Studies and Simulation
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Commercial mediation scenarios
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Construction and cross-border disputes
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Mandatory vs. voluntary mediation trends (UK/EU context)
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Group Activity: Simulated mediation exercise
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Case Study: Microsoft–Yahoo — resolving JV disputes through mediation
Day 3 – Arbitration and Enforcement
Session 5: Arbitration as a Dispute Resolution Tool
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Institutional vs. ad-hoc arbitration
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Arbitration lifecycle: submissions, hearings, awards
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Cost, time, and confidentiality trade-offs
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International arbitration and enforcement under the New York Convention
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Case Study: Occidental Petroleum vs. Ecuador (ICSID) — $1.8bn award
Session 6: Arbitration Workshop
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Drafting effective arbitration clauses
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Evidence preparation and witness management
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Emergency arbitrators and interim relief
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Cost recovery and funding considerations
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Group Activity: Arbitration hearing simulation
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Case Study: Yukos vs. Russia — enforcement challenges in practice
Day 4 – Litigation and Strategic Decision-Making
Session 7: Litigation and Court Procedures
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Jurisdiction, procedure, and discovery
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Managing cost, risk, and disclosure
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Domestic vs. international litigation
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Reputational and regulatory considerations
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Case Study: BP Deepwater Horizon — liabilities and settlement strategy
Session 8: Litigation Strategy and Case Analysis
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Litigation vs. settlement decision-making
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Risk-adjusted outcome analysis
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Practical Exercise: Developing a litigation strategy
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Group Discussion: When to litigate vs. resolve
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Case Study: Boeing vs. Airbus (WTO) — long-term strategic litigation
Day 5 – Drafting to Prevent Disputes & Action Planning
Session 9: Drafting Contracts to Prevent Disputes
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Risk allocation and clarity in contracts
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Escalation clauses and multi-tier dispute resolution models
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Common drafting errors that trigger disputes
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Negotiating dispute clauses at contract inception
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Case Study: Tesla supplier disputes — drafting failures and commercial impact
Session 10: Wrap-Up and Action Planning
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Key lessons and practical takeaways
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Applying dispute strategies within participants’ organisations
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Personal and organisational action planning
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Certificate distribution and closing remarks
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Case Study: LinkedIn vs. hiQ Labs (2017–2022) — lessons in dispute avoidance and data rights
Legal Notice
This agenda has been developed exclusively by Shasat. It is protected by copyright and intellectual property laws. Unauthorised copying, reproduction, distribution, or reuse, in whole or in part, is strictly prohibited without prior written permission.
© Shasat 2026. All rights reserved.
Why you must attend?
In today’s fast-changing global business environment, contract disputes are inevitable—but how you manage them defines success. Attending Shasat’s 5-Day Contract Disputes and Resolution Methods course will give you the practical skills and strategies to resolve disputes effectively and protect your organisation’s interests.
This intensive workshop covers negotiation, mediation, arbitration, and litigation—the four pillars of dispute resolution—alongside best practices in contract drafting and risk management. You will learn through real-world case studies, interactive role-plays, and group discussions, ensuring immediate application to your professional challenges.
Our programme is designed for legal, compliance, finance, and management professionals who want to strengthen their ability to prevent disputes, reduce legal costs, and secure better outcomes. By learning directly from experienced trainers and engaging with peers across industries, you’ll also expand your professional network.
“</yoastmark”>”1222″ data-end=”1546″>Every participant will receive a certificate with CPD hours, enhancing both career development and professional credibility. Whether you’re an in-house counsel, contract manager, or business leader, this course will equip you with the tools to stay ahead of the competition and thrive in complex business environments.
Teaching methodology
The training program will employ a comprehensive and engaging approach to learning, designed to deliver maximum impact and retention. The methodology includes:
- A user-friendly slide deck that presents the concepts, methodologies, and principles in a clear and concise manner, making the material easily accessible to all attendees.
- Interactive sessions featuring real-life case studies to provide hands-on experience and bring the material to life.
- Explanations of concepts and methodologies through the use of examples and distinct scenarios, allow attendees to understand the material in context.
- Group exercises designed to illustrate accounting principles, encouraging collaboration, and fostering a deeper understanding of the material.
- Access to additional course material and handouts, ensuring attendees have a comprehensive reference resource to support their learning.
- An open and inclusive atmosphere that encourages attendees to ask questions and engage in discussion, ensuring a thorough understanding of the material.
The combination of these elements creates a dynamic and engaging learning experience that will support the professional development of all attendees.
Who Should Attend?
Our professional development courses are designed for individuals who are looking to develop their professional skills and advance their careers. These courses are relevant to individuals at all levels of an organization and across a broad range of industries and business functions. Whether you’re a business executive looking to be more impactful, persuasive and results-oriented or a team member looking to improve your skills in areas such as leadership, communication, project management, negotiations and personal effectiveness, our courses can help you achieve your goals.
Feedback
Upon completion of the course, all delegates will receive an evaluation questionnaire aimed at gathering valuable feedback. This feedback is crucial to Shasat’s ongoing commitment to improving the quality of its learning solutions. By analyzing the trends in the responses, we are able to continuously enhance and refine our offerings to meet the evolving needs of our clients.
Venue & other info
Our training programs take place at the most prestigious professional training facilities in the city. Our venues have been meticulously chosen and expertly crafted to deliver an unparalleled and sophisticated learning experience. To further elevate your training journey, we will offer an array of refreshments including gourmet tea/coffee, delectable snacks, and a sumptuous lunch to sustain you throughout the course. Your comfort and satisfaction are of the utmost importance to us. One week before the program begins, you will receive comprehensive joining instructions that include the exact venue details.
Please note that accommodation arrangements are the responsibility of the attendee.
Workshop Delivery (Online Programs)
The workshop will be delivered via the WebEx platform. Upon registration, all participants will receive comprehensive joining instructions for the live workshop. This fully virtual event will encompass a live-streamed presentation, personalized networking opportunities, interactive Q&A sessions, engaging polls, and post-event consultation to address specific concerns and support your continued growth.
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In-Person Workshop</span>
Please be advised that for all in-person training programs, joining instructions will be sent via email to registered participants one week prior to the program’s commencement. These instructions will provide comprehensive information regarding the venue location, date, and time, as well as other important details such as parking arrangements, dress code, and any necessary equipment or materials. Kindly ensure that you carefully review the joining instructions and follow the guidelines provided to ensure a smooth and well-organized experience during the program.
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Changes to the conference
Shasat reserves the right, at its sole discretion, to make modifications to the format, speakers, participants, content, venue location, program, or any other aspect of the conference, at any time and for any reason, without incurring any liability. This policy has been implemented due to recent events such as the Covid-19 pandemic and other jurisdictional restrictions. These modifications may include but are not limited to, changes necessitated by a Force Majeure Event
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We are pleased to offer sponsorship opportunities for our training programs, providing companies with a unique platform to showcase their brand and services to a highly engaged and relevant audience. By becoming a sponsor, your organization will have the opportunity to build brand awareness, demonstrate thought leadership, and cultivate valuable relationships with industry professionals. Our programs offer a platform to reach a targeted audience and generate new business leads while showcasing your expertise. The benefits of sponsorship include increased brand exposure, opportunities to connect with key decision-makers, and a platform to promote your products and services. We invite you to take advantage of this prime opportunity and partner with us to enhance your visibility and impact within the industry.
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We kindly request that you carefully review all of the terms and conditions outlined on our website. This information is critical in ensuring a clear understanding of our policies and procedures. Please follow the link provided to access this information.
Discover more about Shasat by exploring our “About Us” page, where you can gain insights into our company’s mission, values, and history, and learn how we can help you achieve your goals.
Payment
Enroll in our program with ease by choosing from our secure online payment options. You can make a payment through our website using PayPal or Stripe, or opt for a bank transfer, demand draft, or cheque payment. Our payment page will provide all necessary options during checkout. If you encounter any issues, our customer service team is here to assist you. Simply reach out to us with your selected course, and we’ll guide you through the payment process.
We kindly request that you take into consideration any associated bank fees when making your course fee payment. To ensure your participation in the program, payment must be received before the course date. Once we have received both payment and a completed registration form, we will confirm your enrollment in the program. Thank you for your understanding and cooperation.
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Group discount
Our company is proud to offer a group discount of 15% for organizations or individuals who book a course for 5 or more participants. To take advantage of this offer and receive a personalized group discount code, please reach out to our customer service desk at info@shasat.com. Our team will be delighted to assist you with the booking process and answer any questions you may have. With this group discount, you can invest in the professional development of your team and drive success for your organization. Don’t hesitate to contact us today to learn more.
Upon successful completion of the training course, each participant will receive a certificate of completion that attests to the number of hours spent in training and serves as a valuable representation of their dedication to professional development. The certificate is not only a symbol of their achievement but also serves as proof of continuous professional development (CPD) and demonstrates their commitment to staying current in their field. We believe that CPD is a crucial aspect of career advancement and personal growth, and are proud to provide our participants with this important document.
For further assistance, we invite you to contact our dedicated customer service team. Our experienced and knowledgeable representatives are available to answer any questions you may have and provide the support you need to make informed decisions. We are committed to ensuring that you have a positive experience and are here to help in any way we can. Please don’t hesitate to reach out to us at your convenience.
In-House Training
Enhance your team’s skills and drive success for your business with our custom In-house training program. Our tailored approach aligns with your specific business needs, offering a cost and time-efficient solution for upskilling your employees. This not only improves their productivity but also positions your company as a competitive force in the market. Transform your investment in employee development into tangible results by choosing our In-house training option. To discuss and learn more about our services, please don’t hesitate to contact our training desk. We’re ready to help you create a bespoke program that’s just right for you.
