Business Communication Training Course | 2-Day Workshop | In-Person & In-House | GID 27000

Friday, March 15th, 2024

Developing Business Communication for Impact, Influence, and Results | 2-Day Training Course

Effective communication is a critical leadership capability in today’s complex business environment. This 2-Day Business Communication Training Course is designed for professionals and executives who want to communicate with clarity, influence, and credibility across meetings, presentations, and stakeholder interactions. The programme focuses on practical communication skills that directly support decision-making, collaboration, and professional impact.

The course develops core business communication skills, including structured writing, confident speaking, and persuasive presentation techniques. Participants learn how to craft clear messages, adapt communication to different audiences, and deliver content with purpose. The programme also addresses non-verbal communication, helping participants use body language, tone, and presence to reinforce key messages and build trust.

Rather than relying on theory alone, this training emphasises real-world application. Through case studies, guided exercises, and interactive practice, participants refine their communication style and receive targeted feedback. This approach ensures skills transfer directly to the workplace, whether communicating with senior leadership, clients, teams, or external stakeholders.

By the end of the programme, participants communicate with greater confidence and precision. They improve their ability to influence outcomes, manage professional conversations effectively, and present ideas with impact. This Business Communication Training Course delivers practical tools that enhance professional effectiveness and support long-term career development.

 

Key Learning Features

  • Apply the core principles of effective business communication with clarity and confidence
  • Adapt communication style to suit different audiences, contexts, and objectives
  • Use non-verbal communication to reinforce messages and build professional presence
  • Strengthen writing, speaking, and presentation skills for greater impact
  • Handle difficult conversations and negotiations with structure and confidence
  • Manage workplace conflict and resolve issues constructively
  • Communicate effectively across cultures and diverse business environments
  • Practise real-world scenarios through role-play and case-based exercises
  • Receive practical, personalised feedback to refine communication effectiveness

Throughout the course, you’ll participate in interactive group discussions, role-playing, and case studies. These activities provide practical, hands-on experience to sharpen your communication techniques. By the end of this two-day course, you’ll be equipped with proven tools and strategies to communicate more confidently and effectively in any business environment.

 

For More Information

Contact us for details on the 2-day Business Communication Training Course, including programme content, schedule, and enrolment options. The course delivers practical communication skills you can apply immediately, covering clear messaging, audience-focused communication, presentations, negotiation, conflict resolution, and intercultural communication.

Instructor Bio

The course instructor will be one of our highly experienced faculty members.

 

Our Faculty: Expertise That Drives Success

Shasat is proud to work with over 30 world-renowned faculty members, each a recognised expert in their field. Our instructors bring extensive hands-on implementation experience, delivering high-impact technical and professional development programmes across global markets.

This 2-Day Business Communication Training Course is led by one of Shasat’s senior communication and leadership development experts, with extensive experience in executive communication, stakeholder engagement, professional influence, and workplace communication effectiveness. The instructor brings strong real-world insight into communicating with clarity and impact across meetings, presentations, negotiations, and challenging conversations, while focusing on practical communication frameworks, behavioural awareness, and applied techniques that professionals and managers can use immediately across diverse business environments.

Our faculty combine real-world expertise with academic rigour, ensuring every session is interactive, relevant, and outcomes-driven. Participants gain practical tools, case-based insights, and structured frameworks that can be applied immediately to improve project delivery performance and organisational capability.

 

Our Partners

Our Partners in Learning

Course Description

 

  • Communication as a Leadership and Performance Lever
    • How senior leaders use communication to set direction, drive alignment, and reinforce accountability

    • The impact of leadership communication on strategy execution and organisational performance

    • Business case studies examining how communication decisions at leadership level influenced success, failure, or risk outcomes

 

  • Executive Messaging and Communication for Decision-Making
    • Structuring messages for clarity and impact in executive meetings, board discussions, and senior forums

    • Communicating complex issues, trade-offs, and recommendations succinctly to support decision-making

    • Business case studies analysing executive communication in high-stakes decision environments, including investment, transformation, and risk scenarios

 

  • Influence, Presence, and High-Stakes Conversations
    • Using presence, tone, and non-verbal signals to establish credibility and authority

    • Managing difficult conversations, negotiations, and conflict at senior levels

    • Influencing peers, teams, and external stakeholders under pressure

    • Business case studies focused on negotiation outcomes, stakeholder influence, and leadership communication under stress

 

  • Strategic Communication in Practice
    • Communicating effectively across digital, virtual, and hybrid executive environments

    • Aligning communication strategy with organisational objectives and stakeholder expectations

    • Translating insight into action through a structured personal communication approach

    • Business case studies and applied exercises to embed learning and ensure immediate workplace impact

 

This course agenda and related content are proprietary to Shasat. Unauthorised copying, reproduction, distribution, or use of this material, in whole or in part, is strictly prohibited without prior written consent.

© Shasat 2026. All rights reserved.

Why you must attend?

In today’s business environment, leadership effectiveness depends as much on how decisions are communicated as on the decisions themselves. Strategy, transformation, and performance often fail not because of poor intent, but because messages lack clarity, alignment, or authority. This Business Communication Training Course equips senior leaders to use communication as a strategic lever to drive execution, influence outcomes, and reduce organisational friction.

Unlike generic communication programmes, this course focuses on executive communication in real business conditions. Participants learn how to frame complex issues, communicate trade-offs, and lead high-stakes conversations with confidence. Through business case studies, the programme shows how communication choices at senior levels directly affect performance, risk, stakeholder trust, and decision quality.

From an organisational perspective, effective communication accelerates execution. Leaders who communicate clearly align teams faster, manage conflict more constructively, and sustain momentum during change. This programme strengthens leadership presence, improves stakeholder engagement, and supports consistent decision-making across complex environments, including boardrooms, transformation programmes, and cross-functional leadership teams.

From a career perspective, strong executive communication is a differentiator. Leaders who influence through clarity and credibility gain trust, authority, and visibility. By attending this course, participants strengthen their ability to lead conversations that matter, navigate pressure with composure, and deliver impact through communication—creating value both for their organisation and their long-term leadership trajectory.

 

Teaching methodology

The training program will employ a comprehensive and engaging approach to learning, designed to deliver maximum impact and retention. The methodology includes:

  • A user-friendly slide deck that presents the concepts, methodologies, and principles in a clear and concise manner, making the material easily accessible to all attendees.
  • Interactive sessions featuring real-life case studies to provide hands-on experience and bring the material to life.
  • Explanations of concepts and methodologies through the use of examples and distinct scenarios, allow attendees to understand the material in context.
  • Group exercises designed to illustrate accounting principles, encouraging collaboration, and fostering a deeper understanding of the material.
  • Access to additional course material and handouts, ensuring attendees have a comprehensive reference resource to support their learning.
  • An open and inclusive atmosphere that encourages attendees to ask questions and engage in discussion, ensuring a thorough understanding of the material.

The combination of these elements creates a dynamic and engaging learning experience that will support the professional development of all attendees.

 

Who Should Attend?

Our professional development courses are designed for individuals who are looking to develop their professional skills and advance their careers. These courses are relevant to individuals at all levels of an organization and across a broad range of industries and business functions. Whether you’re a business executive looking to be more impactful, persuasive and results-oriented or a team member looking to improve your skills in areas such as leadership, communication, project management, negotiations and personal effectiveness, our courses can help you achieve your goals.

 

Feedback

Upon completion of the course, all delegates will receive an evaluation questionnaire aimed at gathering valuable feedback. This feedback is crucial to Shasat’s ongoing commitment to improving the quality of its learning solutions. By analyzing the trends in the responses, we are able to continuously enhance and refine our offerings to meet the evolving needs of our clients.

Venue & other info

Our training programs take place at the most prestigious professional training facilities in the city. Our venues have been meticulously chosen and expertly crafted to deliver an unparalleled and sophisticated learning experience. To further elevate your training journey, we will offer an array of refreshments including gourmet tea/coffee, delectable snacks, and a sumptuous lunch to sustain you throughout the course. Your comfort and satisfaction are of the utmost importance to us.  One week before the program begins, you will receive comprehensive joining instructions that include the exact venue details.

Please note that accommodation arrangements are the responsibility of the attendee.

 

Workshop Delivery (Online Programs)

The workshop will be delivered via the WebEx platform. Upon registration, all participants will receive comprehensive joining instructions for the live workshop. This fully virtual event will encompass a live-streamed presentation, personalized networking opportunities, interactive Q&A sessions, engaging polls, and post-event consultation to address specific concerns and support your continued growth.
 

In-Person Workshop

Please be advised that for all in-person training programs, joining instructions will be sent via email to registered participants one week prior to the program’s commencement. These instructions will provide comprehensive information regarding the venue location, date, and time, as well as other important details such as parking arrangements, dress code, and any necessary equipment or materials. Kindly ensure that you carefully review the joining instructions and follow the guidelines provided to ensure a smooth and well-organized experience during the program.
 

Changes to the conference

Shasat reserves the right, at its sole discretion, to make modifications to the format, speakers, participants, content, venue location, program, or any other aspect of the conference, at any time and for any reason, without incurring any liability. This policy has been implemented due to recent events such as the Covid-19 pandemic and other jurisdictional restrictions. These modifications may include but are not limited to, changes necessitated by a Force Majeure Event
 

Sponsorship

We are pleased to offer sponsorship opportunities for our training programs, providing companies with a unique platform to showcase their brand and services to a highly engaged and relevant audience. By becoming a sponsor, your organization will have the opportunity to build brand awareness, demonstrate thought leadership, and cultivate valuable relationships with industry professionals. Our programs offer a platform to reach a targeted audience and generate new business leads while showcasing your expertise. The benefits of sponsorship include increased brand exposure, opportunities to connect with key decision-makers, and a platform to promote your products and services. We invite you to take advantage of this prime opportunity and partner with us to enhance your visibility and impact within the industry.
 

Terms and Conditions

We kindly request that you carefully review all of the terms and conditions outlined on our website. This information is critical in ensuring a clear understanding of our policies and procedures. Please follow the link provided to access this information.

 

About shasat

Discover more about Shasat by exploring our “About Us” page, where you can gain insights into our company’s mission, values, and history, and learn how we can help you achieve your goals.

Payment

Enroll in our program with ease by choosing from our secure online payment options. You can make a payment through our website using PayPal or Stripe, or opt for a bank transfer, demand draft, or cheque payment. Our payment page will provide all necessary options during checkout. If you encounter any issues, our customer service team is here to assist you. Simply reach out to us with your selected course, and we’ll guide you through the payment process.

We kindly request that you take into consideration any associated bank fees when making your course fee payment. To ensure your participation in the program, payment must be received before the course date. Once we have received both payment and a completed registration form, we will confirm your enrollment in the program. Thank you for your understanding and cooperation.

 

Group discount

Our company is proud to offer a group discount of 15% for organizations or individuals who book a course for 5 or more participants. To take advantage of this offer and receive a personalized group discount code, please reach out to our customer service desk at info@shasat.com. Our team will be delighted to assist you with the booking process and answer any questions you may have. With this group discount, you can invest in the professional development of your team and drive success for your organization. Don’t hesitate to contact us today to learn more.

 

CPD hours

Upon successful completion of the training course, each participant will receive a certificate of completion that attests to the number of hours spent in training and serves as a valuable representation of their dedication to professional development. The certificate is not only a symbol of their achievement but also serves as proof of continuous professional development (CPD) and demonstrates their commitment to staying current in their field. We believe that CPD is a crucial aspect of career advancement and personal growth, and are proud to provide our participants with this important document.

 

Enquiries

For further assistance, we invite you to contact our dedicated customer service team. Our experienced and knowledgeable representatives are available to answer any questions you may have and provide the support you need to make informed decisions. We are committed to ensuring that you have a positive experience and are here to help in any way we can. Please don’t hesitate to reach out to us at your convenience.

In-House Training

Enhance your team’s skills and drive success for your business with our custom In-house training program. Our tailored approach aligns with your specific business needs, offering a cost and time-efficient solution for upskilling your employees. This not only improves their productivity but also positions your company as a competitive force in the market. Transform your investment in employee development into tangible results by choosing our In-house training option. To discuss and learn more about our services, please don’t hesitate to contact our training desk. We’re ready to help you create a bespoke program that’s just right for you.